Roles & Permissions

Roles control what users can see and do within your Juiced tenant. Each user is assigned exactly one role, and that role determines their permissions across the platform.

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Role overview

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Admin

Admins have unrestricted access to your tenant. They can do everything, including:

• Manage all platform features (leads, customers, bids, sources, lead types, etc.)
• Invite users and manage roles (including changing other admins’ roles)
• Access billing and subscription settings
• Configure company profile and compliance settings
• Manage domains and white-labeling
• View analytics and reports
• Access marketplace settings

Use this role for business owners and trusted operators who need full control.

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Customer Support

Customer Support users can manage day-to-day customer operations without access to sensitive settings. They can:

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Sales

Sales users have read-heavy access designed for prospecting and customer acquisition. They can:

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Data Validation

Data Validation is the most restricted role, focused purely on lead quality review. They can:

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Permission reference

For a complete breakdown, here’s what each role can access:

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Platform features

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Account & settings

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Lead operations

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Customer operations