| Pending | Just arrived. Waiting to be matched with a customer. |
| Assigned | Given to a customer. They’ve got it, whether or not the transaction is complete. |
| Posted | Sent out of the system to a partner via an external post. |
| Duplicate | Matched an existing lead. Rejected to avoid double-selling. |
| Returned | Customer returned it. Maybe the phone number was fake, maybe the lead wasn’t what they expected. |
| Unassigned | Couldn’t find a buyer. No matching bids, or everyone’s out of budget. |
| Withheld | On hold because you’ve hit your threshold. Will process once capacity frees up. |
| Marketplace | Available for customers to claim rather than being pushed to a specific buyer. |
| Audit | Flagged for manual review based on your audit conditions. |
| Uncategorized | Doesn’t match any segment, and no fallback was configured to catch it. |