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Your Juiced tenant can have multiple users, each with their own login and role. To manage your team, click the gear in the rail and choose Users under Account.
Users settings page listing team members with name, email, role, authentication method, and joined date, with an Invite user buttonUsers settings page listing team members with name, email, role, authentication method, and joined date, with an Invite user button
The list shows each person’s Name, Email, Role, the sign-in methods they use (Authentication), and when they Joined on.

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Inviting users

Tenant admins can add someone to the team.
  1. Click Invite user.
  2. Enter their Email.
  3. Pick a Role (Admin, Customer Support, Sales, or Data Validation). It defaults to Customer Support.
  4. Click Send invitation.
Invite user dialog with Email and Role fields and a Send invitation buttonInvite user dialog with Email and Role fields and a Send invitation button
The invitee receives an email with a link to accept the invitation and create their account.

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Pending invites

Invitations that haven’t been accepted yet appear in the same list with a Pending badge. Each one has two actions.
  • Resend invite sends the email again
  • Revoke invite cancels it. Revoked invites stop working immediately, so anyone who tries the old link is turned away.

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Managing existing users

Each user’s row has three actions.
  • Edit role changes what they can access and do
  • Remove takes away their access to your tenant
  • Reset 2FA and passkeys helps someone who’s lost their authenticator app or passkey. You’ll be asked to confirm your password.
To change several people’s roles at once, tick their checkboxes and click Change role. You can’t edit your own role or remove yourself, so there are no actions on your own row. Ask another admin if you need a change. Removing a user takes them off your tenant and its roles straight away, and disconnects any AI assistants they had connected.

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Your own profile

Open the user menu at the bottom of the sidebar and choose Profile to manage your own account.
  • Profile information holds your name, email, and phone. Your role is shown here but can only be changed by an admin.
  • Update password
  • Under Sign-in methods, email codes protect your account by default. Add a Passkey or an Authenticator app (with recovery codes) for stronger, faster sign-in.
  • Sessions shows where you’re signed in. Use Sign out other sessions to sign out every other browser and device.
Profile page with Profile information, Update password, Sign-in methods for passkeys, authenticator app, and email codes, and Sessions sectionsProfile page with Profile information, Update password, Sign-in methods for passkeys, authenticator app, and email codes, and Sessions sections

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Roles

Roles determine what a user can see and do within your tenant. Juiced comes with four built-in roles. For a detailed breakdown of what each role can do, see Roles & Permissions.