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The customer portal starts out with Juiced defaults, but nearly everything a customer sees can carry your brand. This guide walks through the settings that make the portal look and read like your own product. For field-by-field detail, see Branding, Company Profile, and Registration & Login.

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Prerequisites

  • The Admin role.
  • Your logo as a wide wordmark (plus a light version for dark mode, if your logo is dark), and a square icon. PNG, SVG, or JPG, up to 4 MB each.
  • Your brand colors as hex codes.
  • A support email address, a helpdesk URL, or both.

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1. Open Branding

Click the gear in the rail and choose Branding under Account. Changes save together with the floating save bar, and the Preview at the bottom of the page updates as you go.
Branding settings page with Brand Color, Accent Color, and Rail Style in the Colors section, Primary Logo, Dark Mode Logo, Favicon, and Avatar upload slots, the Powered by Juiced footer switch, and a Preview sectionBranding settings page with Brand Color, Accent Color, and Rail Style in the Colors section, Primary Logo, Dark Mode Logo, Favicon, and Avatar upload slots, the Powered by Juiced footer switch, and a Preview section

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2. Set your colors

  1. Brand Color is used for buttons, links, and highlights. It shows as text on both light and dark backgrounds, so pick something saturated, because pastels wash out.
  2. Accent Color (optional) is a second brand color. Leave it empty to use the brand color.
  3. Rail Style sets the background of the portal’s narrow left rail. Pick None, Primary, Accent, or Primary to Accent for a gradient. With the gradient, Reverse Direction flips it.
Type a hex value, use the swatch, or click Pick from screen to sample a color from anything on your display.

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3. Upload your logos

If your logo is dark text, upload a light version as the Dark Mode Logo, or it’ll be hard to see on a dark background. Switch your own panel to dark mode to check it in the preview.

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4. Upload your icons

Most tenants use the same square mark for both. On plans of $1,000/month or more, turn on Hide “Powered by Juiced” Footer. On other plans the switch is disabled. See Billing for which plans include it. Save with the floating save bar, then refresh the portal to see the new look. Customers need a way to reach you. Click Company Profile under Account and fill in Support.
  • Support Email is shown in the portal sidebar as Email Us.
  • Support Portal URL is your helpdesk link, shown as Support Portal. To enter one, set Primary Contact Method to URL.
The portal shows a link for each one you’ve filled in. While you’re here, check your company Name, which customers see throughout the portal.

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7. Brand the sign-up page

Click Registration & Login under Application to find these settings.
  • Account Creation Headline is the main call to action on the sign-up form.
  • Campaign Banner Text is optional campaign text. When it’s set, it becomes the page’s title.
  • Consent Links are your terms and privacy policy, which customers must accept to register. Turn on Require consent links on login to have them accepted at every login too.

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What’s next

  • Your own domain lets you serve the portal from leads.yourcompany.com instead of a Juiced subdomain. See Adding a custom domain.
  • Emails already show your logo and colors. Make the words match too with Customizing notification templates.
  • Banners announce promotions and maintenance at the top of the portal. See Banners.